WorldPay Troubleshooting
This guide provides response codes, messages, and next steps for troubleshooting WorldPay High Capacity Gateway Updater issues.
Use the response codes and messages in this article to troubleshoot issues with the WorldPay High Capacity Gateway Updater. The codes identify whether the batch was uploaded or completed successfully, no records were available, or an error occurred while submitting the batch or retrieving the response file. For each error, follow the recommended next steps, such as correcting the updater settings, waiting for an automatic retry, or contacting Zuora Support with the tracking number.