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Failed OTP authentication

Learn how to manage user authentication security by configuring failed OTP authentication settings to limit repeated failed attempts and prevent unauthorized access.

The Failed OTP Authentication settings provide administrators with control over user authentication security by limiting repeated failed attempts. This feature allows you to configure:

  • The maximum number of failed authentication attempts allowed in a defined time lapse (in minutes).
  • The duration (in minutes) for which a user will be banned after exceeding the allowed failed attempts.

These configurations help prevent unauthorized access by temporarily blocking users who exceed the defined limit. During the ban duration, affected users cannot request new OTPs or reset their passwords.