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View and update a user's details

Learn how to view and update user details, including profile updates, session limits, and product grants.

When you have added users, the following information is summarized at the top of the screen:

  • Total number of users
  • Number of new users in the previous seven days
  • Number of inactive users

A list of registered users displays under this summary, ordered by the date the user was created in Zephr.

To view a user’s details, complete the following steps:

  1. Navigate to Identity > Users from the main menu.
  2. Select the user from the list, or use the filter to find the user. For further information on using the filter, see the Search or Filter the User List topic. The following information is summarized at the top of the screen:
    • The time and date on which the user registered
    • The Zephr tracking ID for the user
    • View the user's email address and details of their sessions
    From the User Details screen, you can update the user details as follows:
    • Update the user profile

    • Set session limit for users

    • Grant or revoke product grants

    • View corporate accounts to which the user belongs by selecting the Company Accounts button. You can search for a company account using the Search text box. For further information on company accounts, see the Companies & Accounts topic.

    • View user segments to which the user belongs by selecting the User Segments button. You can search for a user segment using the Search text box. To remove an end user from a segment, select the thee dots at the end of the relevant row and select Remove from Segment .
    • If shareable products are enabled, view or revoke the products that are shared by and/or with the user.

  3. When you have finished updating the user details, select Save to save all your changes and return to the Users screen.