Configure dynamic soft descriptors for Braintree v2.0
You can configure dynamic soft descriptors, which will take precedence over any static soft descriptors you have configured on the gateway instance page. Dynamic soft descriptors enable you to utilize values from standard or custom fields, providing more detailed and relevant information on your customers' billing statements.
The descriptor containing the retrieved text will be displayed on your customers' cards or account statements and help them identify transactions. This will help reduce chargebacks by providing enhanced visibility of transaction references to the cardholders.
After you have configured these rules, subsequent payment requests will use the values from the mapped fields.
If both the static descriptor in the Braintree v2.0 gateway instance and a dynamic soft descriptor are configured, the dynamic soft descriptor values will override the static value in the payment request.
You can map soft descriptor fields to custom fields. For instance, if you create a custom field on the Account object and assign it a value, you can select that custom field from the dropdown to be sent in the payment request.
After creating a payment, you can verify which values were sent by checking the request and response logs for the payment. The logs will show the values that were dynamically pulled from the configured fields and appended to the request body of the payment request.