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Zuora Platform

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableZuora AIRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableZuora AIRelease NotesBasicsEntitlementsSupport and policies

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Reconcile data between Zuora and NetSuite

Creating NetSuite items for Zuora tax codes

Create NetSuite items for each Zuora tax code to ensure proper synchronization of invoices when Zuora taxation features are enabled.

Note:

It is important to note that if Zuora taxation features are enabled, you must perform these steps before generating any invoices that will be synchronized to NetSuite.

If Zuora taxation features are enabled for the Zuora tenant, you must create a Non-Inventory Sale For Item in NetSuite for each Tax Code configured in Zuora.

To create the item in NetSuite:

  1. Navigate to List > Accounting > Items > New.
  2. Select Non-Inventory Items for Sale.
  3. To obtain the NetSuite Internal Id, view the given Item, and look in the browser address bar. For example, in https://system.netsuite.com/app/common/item/item.nl?id=41, the Internal NetSuite Id is 41.
  4. Go to Settings > Finance > Manage Chart of Accounts Recognition Codes.
  5. Create an accounting code with Name as the NetSuite Internal Id and Type as Sales Tax Payable.
  6. Go to Settings > Finance > Configure Accounting Codes.
  7. Set the Tax Code's Accounting Code to the one you just created in the previous steps.

Last updated: March 23, 2026