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Zuora Connector for Salesforce CRM metrics

Descriptions of the Zuora Connector for Salesforce CRM metrics

The following table provides descriptions of the Zuora Connector for Salesforce CRM metrics.

MetricDescription
Data Connect Overview(Total Objects Synchronized)

The number of object sync requests sent within a specified time range and details of each request, including successful and failed sync.

When hovering over each time interval bar, you can view the breakdown data of that time range.

  • Success Sync: The number of successful syncs. Success means the data is successfully sent from Zuora to Salesforce.
  • Fail Sync: The number of failed syncs. Fail means records that were not successfully synchronized from Zuora to Salesforce.
Data Connect Failures(Failed Record Synchronized)
Records that were not successfully synchronized from Zuora to SFDC. You have the option to view the full error message for any specific failed record. There are three categories of error codes, which are outlined in the reference table below:
Error CodeDescription
DACO-01Known SFDC Exception
DACO-02Missing CRM ID
DACO-99Unknown Exception
Data Connect Performance(Sync Latency)

Data sync time from Zuora to Salesforce within a specified time range.

  • P95: 95th percentile of the response time data
  • P90: 90th percentile of the response time data
  • P50: 50th percentile of the response time data

When hovering over each time interval point, you can view the breakdown data of that time range.

You can configure notifications based on the Data Connect Failures or Data Connect Performance metrics. For more information, see Standard events for Zuora Central Platform.