Required: Clear a draft payment
Learn how to clear a draft payment
Draft payments are uncompleted payments created in Zuora through an old API call, and must be deleted before closing the accounting period. Draft payments have no financial impact on your accounting system.
- In the Action Needed tab, click the Transaction Number of the invoice to view the invoice details.
- Click the delete this payment option from the more dropdown list. A confirmation dialog box opens.
- Click the Yes button to delete the payment.
- Re-run the trial balance to confirm that the issue is fixed.