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Validation behavior in Zuora Billing

Learn about validation behavior in Zuora Billing

When Z-Finance is enabled:

  • Zuora Billing enforces validation based on the Transferred to Accounting status.

  • If an invoice is posted and its Transferred to Accounting value is Yes, you cannot unpost it. An error is returned:

The Invoice has been transferred to accounting and cannot be unposted.

Complete these steps.

  1. Enable the Override Transferred to Accounting permission.
  2. Manually change the Transferred to Accounting value from Yes to No.
  3. Unpost the invoice during an open accounting period.