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Stop a mass action

Learn how to stop a mass action

You can stop a mass action while its status is Pending or Processing. On the Mass Updater page, perform these steps.

Stop mass action
  1. Optionally refresh the page or click the Refresh button so you can see the most recent progress information in Upload History.
  2. Click the stop button in the Status column. A confirmation dialog box is displayed.
  3. Click Yes in the dialog box.
  4. After a few moments, refresh the page or click the Refresh button to see details of the mass action in the Upload History.

If you stop a mass action when its status is Pending, no actions have been processed and therefore no response file is returned.

If you stop a mass action when its status is Processing, a response file is returned. You can check the response file to see which records have been processed. In the response file, the Success column has the value Y (successful) or N (failed) for processed records, and a blank value for unprocessed records.

Records that have already been processed when a mass action is stopped are not rolled back.