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Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Zuora Central Sandbox

Manage custom scrubbing of fields in Central Sandbox

Learn how to manage scrubbing of fields to protect your PII and other sensitive data from unauthorized access in the sandbox environment.

By default, there are a set of fields that are considered to hold PII data which are scrubbed during refresh. Custom scrubbing allows you to choose additional custom fields and select standard fields to be scrubbed when you initiate a Central Sandbox refresh. Custom scrubbing provides enhanced field-level data protection, more control over which fields you choose to be scrubbed, and time saved from manual scrubbing of sensitive data after a refresh.

  1. Navigate to Platform > Object Manager.
  2. Select an existing Custom Object and choose Custom Field.
  3. Click Edit to view the details and toggle on Mark for Scrubbing to enable scrubbing.
    Any custom field can be marked for scrubbing. Only Account Name, Contact First Name and Last Name can be additionally scrubbed within standard fields.
  4. When Mark for Scrubbing is toggled on, you can choose to clear the field or substitute it with a value.
  5. To add a new custom field:
    1. Navigate to the details page and click Add New Custom Field.
    2. Add the relevant information.
    3. Toggle on Mark for Scrubbing and save your entries.

Scrubbing settings on all custom fields of all data types and the standard fields mentioned (Account Name, Contact First Name, Last Name) will remove or replace field values during the Central Sandbox refresh process when this is enabled.

Last updated: October 10, 2025