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Synchronize NetSuite payments with Zuora post-upgrade

Learn how to synchronize NetSuite payments with Zuora.

Enabling Zuora Sync Updates in NetSuite streamlines payment synchronization with Zuora. This reduces manual intervention and ensures smooth data flow between systems. The transition from Invoice Settlement Off to Invoice Settlement On will result in important modifications to the payment synchronization process from NetSuite to Zuora. For more details on the update to sync rules and criteria, refer to Payment transaction sync for Invoice Settlement enabled.

You must modify the NetSuite field for Zuora sync updates. The Zuora Sync Updates field is crucial for seamless synchronization. The List/Record Type field in NetSuite contains Yes or No values. Setting the default value to Yes streamlines payment creation and eliminates manual updates.

  1. Log in NetSuite as an administrator. Navigate to Customization from the main menu.
  2. Go to Lists, Records, & Fields, and choose Transaction Body Fields.
  3. Locate the field labeled Zuora Sync Updates within Transaction Body Fields.
  4. Navigate to the validation and defaulting subtab within the Zuora Sync Updates field settings. Set the default selection to Yes and click Save.
    Note:

    The Zuora Sync Updates field must be populated for record synchronization from NetSuite payments to Zuora after migrating to Invoice Settlement On. The connector requires a value in this field to pick up records.