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Configure invoice delivery preferences

Configure your invoice delivery preferences in the Zuora application by navigating to the customer account, editing billing information, and selecting print or email delivery methods.

  1. Log in to the Zuora application and navigate to Customers > Customer Accounts.
  2. Click the target customer account to open the account detail page.
  3. Scroll down to the Billing and Payment Info section and click Edit.
  4. In the Invoice Delivery Preference field, select any of your following desired delivery methods:
    • Print delivery: You can select Print as the delivery method if your customer wants to receive a hard copy of the invoice, such as by postal mail. For more information, see Print delivery.
    • Email delivery: You can select Email as the delivery method if your customer wants to receive an emailed invoice. For more information, see Email delivery.
  5. Click Save.