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Case IV: Reversing invoices with zero-amount taxation items

Learn how to reverse invoices with zero-amount taxation items, considering different billing rule options for creating credit memos.

You want to reverse an invoice with two regular invoice items and their taxation items, and the amount of each taxation item is zero. The specific implementation might be different according to the option of the Create credit memos mirroring invoice items billing rule.

For example:

Invoice/Item

Amount

Balance before reversal

Balance after reversal

Invoice item 1

$100

$100

$0

Taxation item 1

$0

$0

$0

Invoice item 2

$10

$10

$0

Taxation item 2

$0

$0

$0

Total

$110

$110

$0

In this use case, if you set the Create credit memos mirroring invoice items billing rule to Yes, the credit memo created during invoice reversal is as follows.

Credit memo/Item

Amount

Balance before reversal

Balance after reversal

Credit memo item 1

$100

$100

$0

Credit memo taxation item 1

$0

$0

$0

Credit memo item 2

$10

$10

$0

Credit memo taxation item 2

$0

$0

$0

Total

$110

$110

$0

If you set the Create credit memos mirroring invoice items billing rule to Yes but do not create for zero balance invoice items or No, the credit memo created during invoice reversal is as follows.

Credit memo/Item

Amount

Balance before reversal

Balance after reversal

Credit memo item 1

$100

$100

$0

-

-

-

-

Credit memo item 2

$10

$10

$0

-

-

-

-

Total

$110

$110

$0