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Case I: Writing off invoices without discount items or negative items

Guide to writing off invoices with positive amounts for regular and taxation items.

You want to write off an invoice with two regular invoice items and their taxation items, and the amount of each item is positive.

For example:

Invoice/Item

Amount

Balance before write-off

Balance after write-off

Invoice item 1

$100

$100

$0

Taxation item 1

$20

$20

$0

Invoice item 2

$10

$10

$0

Taxation item 2

$2

$2

$0

Total

$132

$132

$0

In this use case, no matter which option you set the Create credit memos mirroring invoice items

Credit memo/Item

Amount

Balance before write-off

Balance after write-off

Credit memo item 1

$100

$100

$0

Credit memo taxation item 1

$20

$20

$0

Credit memo item 2

$10

$10

$0

Credit memo taxation item 2

$2

$2

$0

Total

$132

$132

$0