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Reverse split invoices

You can reverse any invoice that was created through invoice splitting.

Before you reverse split invoices:

  • The invoice must have been created through invoice splitting.
  • The invoice must be in Posted status.
  • You cannot reverse the original parent invoice directly.

When you reverse one split invoice, Zuora automatically reverses all split invoices created from the same original invoice. This helps you correct invoice splits as a group and recreate them if needed.

To reverse split invoices in the UI:

  1. Navigate to any split invoice from the same original invoice.
  2. Click Reverse Invoice.
  3. In the Memo Date field, enter the credit memo date.
    Note: The memo date must be equal to or later than all split invoice dates.
  4. In the Apply Effective Date field, enter the effective date.
    Note: The effective date must be equal to or later than all split invoice dates.
  5. Click Reverse.

Zuora reverses all split invoices from the same original invoice. The Reversed field changes from false to true for all split invoices. The invoice status remains Posted.