Delivery adjustment cancelation
Understand a delivery adjustment cancelation, including prerequisites and step-by-step instructions.
You can cancel a delivery adjustment, for example, the delivery adjustment on 2023-04-02. For more information, see the example .
For canceling multiple delivery adjustments in an adjustment period, you need to cancel them one by one.
Prerequisites
Before cancelling a delivery adjustment, ensure the following tasks are completed:
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The Post Debit Memo billing permission has been enabled for the billing role specified in so as to generate and post debit memos. For more information, see Billing Role .
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Debit memo reason codes are initialized.
To initialize debit memo reason codes, perform the following steps:
- Click your username at the top right in the UI and then navigate to .
- Select the Debit Memo from the drop-down list under Define Reason Codes to initialize debit memo reason codes. Among the reason codes, ensure the Write-off reason code is Active.
After completing all prerequisite tasks, you can now cancel a delivery adjustment.