Learn how to create delivery adjustments in Zuora by navigating the subscription details page and entering necessary fields.

1. Navigate to the subscription details page, click the More option icon on the top right, and select the Create New Adjustment option.
2. Enter the following fields:

   Field	Description
   Start Date	Required. In this example, the start date of the delivery adjustment is 2023-04-01 . Note: Your start and end dates could be any dates in the past and today, the default number of days eligible for adjustment is 14 days. To change the number of days, submit a request to Zuora Global Support .
   End Date	In this example, the end date of the delivery adjustment is 2023-04-02 . In our example, the delivery adjustments are created from 2023-04-01 to 2023-04-02. However, if you create a new delivery adjustment only for one day, you only need to specify the adjustment start date without specifying this field.
   Reason	The reason for creating the delivery adjustment

3. Optional. In the Finance Information area, specify the following fields from the corresponding drop-down lists.
   Note: For the credit memo generated by the delivery adjustment, if the following options are not specified, the values inherit from the subscription rate plan charge.

   Field	Description
   Revenue Recognition Rule	The name of the revenue recognition rule governing the revenue schedule
   Deferred Revenue Accounting Code	The accounting code for the deferred revenue, such as Monthly Recurring Liability
   Recognized Revenue Accounting Code	The accounting code for the recognized revenue, such as Monthly Recurring Charges or Overage Charges

4. Click Create Delivery Adjustment . The Created Delivery Adjustment Result page pops up.

   • Ineligible delivery adjustments are indicated by the Failed status. You can hover over the red Failed icon to display the detailed failure reason.

   • Eligible delivery adjustments are listed with the following information: Field Description Adjustment Number The system-generated delivery adjustment number Delivery Date The delivery adjustment creation date Reason The reason for creating the delivery adjustment Product Name The product name Rate Plan Name The product rate plan name Charge Name The product rate plan charge name and number for which delivery adjustments are created Amount The amount of the delivery adjustment Credit Memo Number The number of the credit memo generated for the delivery adjustment Status The delivery adjustments are in Billed status.

5. Do one of the following:

   • Click Go To The Delivery Adjustment List page.

   • Click Stay On Current Page to close the pop-up page.