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Supported e-invoice file status for PEPPOL

This topic covers information about the supported e-invoice file statuses for PEPPOL in Zuora, including Processing, Generated, and Failed, and how they indicate the status of e-invoice files.

When you have PEPPOL integrated and enabled PEPPOL e-invoicing for a custom account, Zuora will auto-generate the e-invoice files once billing documents for this account are posted. The EInvoiceStatus field on the billing document objects (Invoice, Credit Memo, and Debit Memo) indicates the e-invoice file status.

The following table lists all supported e-invoice file statuses for PEPPOL.

Status

Description

Processing

The e-invoice file is being generated.

Generated

The e-invoice file is generated successfully.

You can retrieve the e-invoice file ID and extract the file through the REST API once the status is Generated.

Failed

The e-invoice file cannot be generated because of an error.

For more information about error types and resolutions, see View e-invoice file status and error information through the Zuora UI.