Supported e-invoice file status for PEPPOL
This topic covers information about the supported e-invoice file statuses for PEPPOL in Zuora, including Processing, Generated, and Failed, and how they indicate the status of e-invoice files.
When you have PEPPOL integrated and enabled PEPPOL e-invoicing for a custom account, Zuora will auto-generate the e-invoice files once billing documents for this account are posted. The EInvoiceStatus
field on the billing document objects (Invoice, Credit Memo, and Debit Memo) indicates the e-invoice file status.
The following table lists all supported e-invoice file statuses for PEPPOL.
Status |
Description |
---|---|
Processing |
The e-invoice file is being generated. |
Generated |
The e-invoice file is generated successfully. You can retrieve the e-invoice file ID and extract the file through the REST API once the status is Generated. |
Failed |
The e-invoice file cannot be generated because of an error. For more information about error types and resolutions, see View e-invoice file status and error information through the Zuora UI. |