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Create a new invoice schedule for the renewal term

Create a new invoice schedule for the renewal term of S3, detailing steps to configure invoice schedule items and generate a credit memo for C3.

To create a new invoice schedule (IS2) for the renewal term of S3 from 1 June 2025 to 1 June 2026, perform the following steps:

  1. In the left navigation section, navigate to Customers > Orders .
  2. On the Orders page, click the number of the order created in step 1.
  3. In the upper right of the order detail page, click Create Invoice Schedule .
  4. In the Basic Information section on the Create Invoice Schedule page, click Select Subscriptions or Charges . The Change Subscriptions dialog opens.
  5. Select only C4 in the subscription rate plan charge list and then click Done . This is because you have already billed C3 in IS1.
  6. In the Additional Subscriptions section, add S3 to generate the credit memo for C3, which has already been detached from IS1.
  7. In the Schedule Items section, create two invoice schedule items with the following configuration. If you do not specify a target date for invoice schedule item 1, Zuora Schedule will use the run date as the target date when billing additional subscriptions. However, since the run date of item 1 (17 May 2025) is earlier than the service period start date of the credit (1 June 2025), no credit memo will be generated.

    Invoice schedule item type

    Invoice schedule item

    Run date

    Amount

    Target Date

    Item With Amount

    1

    05-17-2025

    $10,000.00

    06-01-2025

    Item With Amount

    2

    12-05-2025

    $5,000.00

    -

  8. In the upper right of the Create Invoice Schedule page, click Create Invoice Schedule .
  9. In the displayed Confirmation dialog, click Yes to confirm invoice schedule creation.

After IS2 is created, C4 will be billed according to the scheduled items. Since S3 is added as an additional subscription to IS2, a credit memo for C3 will be generated when Zuora Scheduler runs the first item in IS2.