Manage communication profiles at the subscription level for flexibility and precision, ensuring consistent billing and customer-facing documents.

You can assign and manage the communication profile at the subscription-level for increased flexibility and precision based on each subscription’s requirements. You can reset or clear the communication profile for ongoing subscription management tasks including renewals, terms and conditions (T&C), profile updates, and ownership transfers to reflect the subscription changes dynamically.

Billing documents (Invoices and Credit Memos) generated from a subscription inherit the subscription-level communication profile. This is to ensure consistency across billing and customer-facing documents tied to that subscription.

When creating subscription-level invoices, the system follows the billing rule setting as explained in Copy billing attributes from accounts to billing documents when no attributes are specified on subscriptions. This ensures that the account-level attributes are copied into the subscription-level invoice as specified by the billing configuration and creating consistency in how attributes are inherited.

If a credit memo or debit memo is created from an invoice that has a communication profile, it automatically inherits that communication profile from the invoice.