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Case 5: Update bill-to contacts and payment terms by editing order actions

Learn how to update bill-to contacts and payment terms during subscription creation, renewal, and terms and conditions update by editing order actions.

With Flexible Billing Attributes, you can also update bill-to contacts and payment terms during the subscription creation, subscription renewal, and terms and conditions update.

  1. To update the bill-to contact and payment term by editing order actions during the subscription creation, perform the following steps:
    1. Go through steps 1 to 12 described in Create a Subscription to create a subscription.
    2. On the displayed Review Order page, click the Order Actions tab in the Associated Subscriptions section.
    3. Find the row for the order action of Create Subscription, and click the edit icon in the row.
    4. In the displayed order action details window, update the original option of each of the following billing attributes in the Billing and Payment section:
      • Bill To Contact
      • Payment Term
    5. Click Save to apply the change.
    6. Click Activate to complete the update.
  2. To update the bill-to contact and payment term by editing order actions during the subscription renewal, perform the following steps:
    1. Go through steps 1 to 9 described in Renew a Subscription to renew a subscription.
    2. On the displayed Review Order page, click the Order Actions tab in the Associated Subscriptions section.
    3. Find the row for the order action of Subscription Renewal, and click the edit icon in the row.
    4. In the displayed order action details window, update the original option of each of the following billing attributes in the Billing and Payment section:
      • Bill To Contact
      • Payment Term
    5. Click Save to apply the change.
    6. Click Activate to complete the update.
  3. To update the bill-to contact and payment term by editing order actions during the terms and conditions update, perform the following steps:
    1. Go through steps 1 to 8 in Change the Terms and Conditions of a Subscription to change the terms and conditions.
    2. On the displayed Review Order page, click the Order Actions tab in the Associated Subscriptions section.
    3. Find the row for the order action of Update Terms and Conditions, and click the edit icon in the row.
    4. In the displayed order action details window, update the original option of each of the following billing attributes in the Billing and Payment section:
      • Bill To Contact
      • Payment Term
    5. Click Save to apply the change.
    6. Click Activate to complete the update.

The bill-to contact and payment term of the subscription are updated by editing order actions during the subscription creation, subscription renewal, and terms and conditions update.