Use the Create an order operation to remove prepayment products from an existing subscription.

Sample request body: Remove a prepayment product from an existing subscription from 2022-07-01.

Sample REST API request to remove prepayment products from an existing subscription

Request: POST /v1/orders

"orderActions":[
   {
       "type":"RemoveProduct",
       "triggerDates":[{
           "name":"ContractEffective",
           "triggerDate":"2022-07-01"
       },
       {
           "name":"ServiceActivation",
           "triggerDate":"2022-07-01" 
       },
       {
           "name":"CustomerAcceptance",
           "triggerDate":"2022-07-01" 
       }
       ],
       "removeProduct":{
           "ratePlanId":"2c98903d7e27f4e8017e296c0b6800f7"
       }
   }
]

Once the order action is activated, the 1 million API calls included in the original subscription are removed.

You can view the customer's prepaid balance through the Zuora UI or Data Query.