Renew a prepayment subscription
Learn how to renew a prepayment subscription for a customer using the Zuora UI or REST API, including considerations for billing and credit options.
After you have created a prepayment subscription through Orders, you can renew the subscription for your customer.
Example
Suppose your customer has subscribed to the following charges for 12 months from 2022-01-01 to 2022-12-31:
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Product: API Calls Prepayment Service | |
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Product rate plan: API Calls Monthly Prepayment Plan | |
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Prepayment charge |
Drawdown charge |
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After a while, your customer wants to renew the subscription for another 12 months from 2023-01-01 to 2023-12-31. You can do this for your customer through the Zuora UI or the REST API.
Zuora UI
Follow the steps described in Renew a subscription.
Additional considerations
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Renewal term can be Evergreen. If you want to enable the support of evergreen subscriptions in the prepaid with drawdown feature, submit a request at Zuora Global Support.
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The length of the renewal term must be one or multiple times of the existing validity period.