Update prepayment product in subscription
Learn how to manage and update prepayment charges in subscription products, including increasing prepaid units and understanding update restrictions.
After you have created a prepayment subscription through Orders, you can update prepayment charges in the existing subscription for your customers.
Example
Suppose your customer has subscribed to the following product for 12 months:
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Product: API Calls Prepayment Service | |
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Product rate plan: API Calls Monthly Prepayment Plan | |
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Prepayment charge |
Drawdown charge |
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After a while, your customer wants to increase the prepaid units from 10 to 20 because of increased businesses. You can do this for your customer through the Zuora UI or a REST API.
Additional considerations
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Only list price and prepaid quantity of prepayment charges can be updated. The prepaid quantity must be a positive number.
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An update is only allowed at the beginning of a validity period. For example, a prepayment charge in the original 12-month subscription has 4 quarterly validity periods:
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01/01/2022-03/31/2022
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04/01/2022-05/31/2022
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06/01/2022-09/30/2022
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10/01/2022-12/31/2022
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You can only update this prepayment charge on 01/01/2022, 04/01/2022, 06/01/2022, or 10/01/2022.