Welcome to Zuora Product Documentation

Explore our rich library of product information

Contracted MRR

Contracted MRR (CMRR) includes account-level and subscription-level calculations, each with distinct logic for future expected revenue.

There are account-level CMRR and subscription-level CMRR with different calculation logic.

Calculation

Notes

Account-level CMRR

The account-level CMRR represents the future expected MRR that includes future upgrades, downgrades, upsells, and cancellations.

Subscription-level CMRR

The subscription-level CMRR directly adds the MRR of all the charges together (including past, current, and future amount).

The charges must meet the following requirements:

  • The charges are not removed
  • The charge end condition must align to subscription end date

Otherwise, the CMRR is 0.

Note that if a future-dated cancellation is made on an active subscription, the subscription-level CMRR still has value but the account-level CMRR is 0.