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Zuora Billing

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Overview of customer accounts

Create numerous subscriptions or orders for same account

This article explains how to manage reseller accounts by processing electronic orders and setting subscription owner fields.

You run your business in distributor model, and your main order entry is from Electronic Data Interchange (EDI). These electronic orders come from a distributor as individual orders. A distributor can have multiple orders. To process these orders, you run a batch process every 20 minutes.

The subscriptions under the same invoice owner have different subscription owners, so no competition exists on the same subscription owner. Therefore, you can set the partnerAccount field to false for subscription owner accounts.

To meet the business requirements, perform the following steps:

  1. Update an existing invoice owner account by setting the partnerAccount field to true .
  2. Keep the partnerAccount field set to false for subscription owner accounts.
  3. Create subscriptions through the REST API in multiple requests.
    1. If you have the Orders or Orders Harmonization feature enabled, use the Create an order or Create an order asynchronously operation.
    2. If you have neither the Orders or Orders Harmonization feature enabled, use the Create a subscription operation. No billing process is triggered when any subscription is created.
  4. Use the Retrieve an account or Retrieve an account summary operation to check the value of the lastMetricsUpdate field for the accounts.

Last updated: October 10, 2025