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Prerequisites

This article explains the necessary steps to enable the new UI experience and navigate to the Subscriptions page to view detailed subscription information.

Before viewing the details of a subscription, you need to perform the following steps:

  1. Enable the new UI experience to enable the reinvented UI
  2. Navigate to Customers > Subscriptions

The Subscriptions page lists all versions of subscriptions with the following information.

Field

Description

Subscription Number

Displays the unique identifier for the subscription. It is also referred to as the subscription code. For example, A -S00000080 .

Customer Name

Displays the name of the customer account (also referred to as a billing account) that subscribes to your products or services.

CMRR

Displays the Subscription-level CMRR .

Current Term

Displays the length of the period for the current subscription term.

Renewal Term

Displays the length of the periods your subscription will renew after the current term ends.

Contract Effective Date

Displays the date on which your subscription, or contract, is effective.

Version

Displays the subscription version that indicates the creation of the subscription or a change to the subscription. The change can be made through an amendment or an order action for the subscription.

Status

The statuses for subscriptions displayed here can be Draft , Pending , Activation , Pending , Acceptance , Active , Expired , Cancelled , or Suspended .

On the Subscriptions page, you can sort the subscriptions by the Subscription Number or Contract Effective Date column.

To sort the subscriptions, click the up arrow icon Image: up-arrow or down arrow icon Image: down-arrow next to either of these two columns.