Learn how to amend a subscribed hard bundle and add optional charges to the product.

1. Navigate to Customers > Orders. The Order page opens.
2. Click Create New Order. The Create New Order page opens.
3. In the Account field, enter the name of the account that owns the order.
   Note: By default, the account that owns the order also owns the subscription. You can enter the account by clicking either Account Name or Account Number:

   • If you click Account Name, type part of the account name in the Account field. Matching accounts are dynamically listed for your selection.
   • If you click Account Number, type the complete account number.

   

4. Click Amend Subscriptions.
5. From the drop-down list, select either the Subscription invoiced or Subscription owned option. The subscriptions associated with the order are listed.

   

   Note: To enable this option, submit a request to Zuora Support.
6. Click Select under the Action column to select a subscription. The Review Order page opens.

   

7. Click Update under the product that needs to be updated. The Update Product page opens.

   

8. Select the optional charges to add to the product by selecting the checkbox next to each charge.

   

   Note: The hard bundle contains both optional and mandatory charges.
9. Click Apply. The selected optional charges are added to the product.

   

10. Click Activate.