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Subscriptions and upgrade products renewal

This article guides you through renewing subscriptions and upgrading products by creating an order, setting specific dates for renewals and upgrades.

This tutorial demonstrates how to renew a subscription and upgrade a product by creating an order. To upgrade the product, you will remove the product then add a replacement product on the same date.

In this tutorial, you will set the following dates to today's date:

  • The date when the order is signed

  • The contract effective date of the renewal

  • The service activation date of the renewal

  • The customer acceptance date of the renewal

You will set the following dates to a specific upgrade date:

  • The contract effective date of the product upgrade (addition and removal)

  • The service activation date of the product upgrade (addition and removal)

  • The customer acceptance date of the product upgrade (addition and removal)