This article guides you through canceling a subscription by creating an order and setting key dates to today's date.

This tutorial demonstrates how to cancel a subscription by creating an order.

Zuora also supports auto refunding and writing off invoice balances. For more information, see Cancel a subscription and refund the end customers automatically .

In this tutorial, you will set the following dates to today's date:

• The date when the order is signed

• The contract effective date of the cancelation

• The service activation date of the cancelation

• The customer acceptance date of the cancelation

• The effective date of the cancelation policy