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Order Actions

This topic outlines various order actions such as creating, updating, and canceling subscriptions, along with their respective change histories and implications.

Order action

Change history displayed

Create Subscription

  • Create Subscription: Subscription start date and end date.

  • Add Product: Product rate plans and charges, including the quantity and price of regular charges and the fixed amount or percentage of the discount charges.

Add Product

Add Product: Product rate plans and charges, including the quantity and price of regular charges and the fixed amount or percentage of the discount charges.

Update Product

Update Product: Subscription rate plans and charges, including the updated quantity and price of regular charges and the updated fixed amount or percentage of the discount charges.

Remove Product

Remove Product: Removed subscription rate plan name.

Terms And Conditions

Terms And Conditions changed: The changes in the following settings:

  • Auto Renew

  • Renewal settings: renew to Evergreen or a specific term

  • Term: new term start date and end date

Suspend

Suspend Subscription: The date on which the subscription is suspended.

Resume

Resume Subscription: The date on which the subscription is resumed.

Renewal

Renew Subscription:

  • For a subscription renewed to an evergreen subscription, displays the new subscription term start date and the evergreen subscription type.

  • For a subscription renewed to a specific date, displays the new subscription term start date and end date.

Owner Transfer

Owner Transfer:

  • If the invoice owner account is transferred, displays the new invoice owner account.

  • If the subscription owner account is transferred, displays the new subscription owner account.

Cancelation

Cancel Subscription: The date on which the subscription is canceled.

Revert

Note: This order action is only available to single version subscriptions

If you revert order O-00000637. Order O-00000638 is automatically generated, including the Revert Order order action. The order O-00000637 is a reverted order, and the order O-00000638 is a revert order.

Information about reverted order O-00000637 and revert order O-00000638 are both displayed:

  • Order has been reverted on: Displays information for the reverted order O-00000637, that is, the date on which this order is reverted.

  • Reverted Order: Displays information for revert order O-00000638, that is, the order number of the associated reverted order O-00000637.

For more information, see Revert orders .

Change Plan

Only available in API. For more information, see Subscription Change History .

Note:

Regardless of the order action types, the charge tier level change is not available in UI and API.