Revert an order using the Zuora UI
Learn how to revert an order using the Zuora UI by following a series of steps to navigate, search, and execute the revert action.
To revert orders, complete the following steps:
- Navigate to Customers > Orders . The Orders page opens.
- Search or filter a revertable order. Revertable orders are indicated by the Revert icon.
- Click the order number to open the order details page.
- Click Revert on the top right.
- Read the warning message, and click Revert Order to revert the order.
After the order is reverted,
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The Reverted status appears next to the order number.
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If you click the subscription number in the Associated Subscriptions section to open the subscription details page, you can view the record of this Revert Order order action displayed in Change History , see Change History . You can also retrieve the change history of single version subscriptions through API.