Assemble the CSV Data file using the mass order entry template
This field explains how to prepare and upload a CSV data file using the mass order entry template in Zuora.
See Mass Order Entry Field descriptions in the following section for more information.
- Enter data from the subscription, customer accounts and product catalog files into the mass order entry template.
- Once you have prepared the file you are ready to upload it to Zuora:
- Navigate to Subscriptions and click Mass Order Entry .
- Click Browse to navigate to the file, then click submit .
Note that you should use UTF-8 to encode the CSV file.
The Export Mass Order Entry file is a large file that contains every subscription and amendment in your Zuora tenant. Zuora limits this file to 200,000 records.
Zuora recommends uploading up to 400 records per file for improved processing.
If your tenant has more than 200,000 records, Zuora returns the following error:
<timestamp> The total number of records to be exported exceeds the maximum limit of 200000,
please contact customer support to complete the export request.