Products updation on amendment with future-dated removals
This topic allows you to update an amendment before a future-dated Remove Product amendment on the subscription in Zuora UI, SOAP API, and REST API, including examples and effective dates.
For example:
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A customer subscribes to your Basic Service for one year starting on January 1, 2018.
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In July, the customer wants to remove the service on a future date, January 1, 2019 to avoid the subscription is renewed automatically. So you create a future-dated Remove Product amendment by setting the effective date to January 1, 2019.
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In August, the customer wants to upgrade to your Premium Service starting on October 1, 2018. So you create an Update Product amendment by setting update date on October 1, 2018.
The following table lists the services your customer has subscribed to:
|
Service Name |
Effective Date and End Date |
|---|---|
|
Basic Service |
January 1, 2018 - September 30, 2018 |
|
Premium Service |
October 1, 2018 - January 1, 2019 |