Subscriptions renewal
This topic explains how to renew subscriptions in Zuora Billing, including extending terms and handling charges.
Creating and amending subscriptions in the Zuora Billing UI is only relevant for existing Subscribe and Amend customers who have not transitioned to Orders or Orders Harmonization . Any new customers will not see this UI.
When you renew a subscription, the current subscription term is extended by creating a new term. The number of periods that a subscription is extended is defined by the Renewal Term attributed to the subscription. If any charge in your subscription has the billing period set as
SubscriptionTerm
，a new charge segment is generated for the new term. For more information, see Define Billing Periods
and Segmented rate plan charges (charge segments)
. The renewal skips removed charges whatever the
ContractEffectiveDate
is.
Use the following steps to renew a subscription.
Renew a subscription using the Zuora API
See Renewing a Subscription and follow the instructions based on your WSDL version.
Amend or cancel a subscription before the renewal term starts
After you have renewed a subscription, you can still create amendments or cancel the subscription before the renewal term starts. See Amend or Cancel a Subscription Before the Renewal Term for more information.