Learn how to configure the taxVoid template to void billing documents and tax records using Zuora's system.

If the taxVoid Call Handling option is set to Enable, Zuora uses the taxVoid template when sending a request to the tax vendor to void billing documents and subsequent tax records.

In the taxVoid template, identify the document to void and setcmmt tofalse. When identifying the document to void, use the same document identifier as in the Standard template. For example:

{
  "doc": "{{document["invoiceNumber"]}}",
  "cmmt": "{{document["preview_mode"]}}"
}

{
  "doc": "{{document["invoiceNumber"]}}",
  "cmmt": false
}

Tax vendor requirements for voiding tax calls vary. Contact your tax vendor to determine whether additional information needs to be included to void the document. Note that the taxVoid template currently only supports theid, transactionId, taxCompanyCode and invoiceNumber fields on the document object.