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Migrate from Avalara Connector to Avalara Integration

Learn about transitioning from the legacy Avalara Connector to the real-time Avalara integration, highlighting the benefits and steps involved in the migration process.

Note:

The Avalara Connector is a legacy solution that is not part of the current tax connector apps. Some existing tenants use the Avalara Connector.

This feature is in the Early Availability phase. If you want to have access to the feature, submit a request at Zuora Global Support.

The Avalara Connector calculates tax rates in batches during bill runs and invoice item adjustments, however, this method has a number of limitations. Zuora customers who use the Connector are encouraged to migrate to the real-time Avalara integration.

  1. Log in to the Zuora.
  2. Click your username at the top right and navigate to Administration > Manage User Role.
  3. Select Billing Role from the drop-down, and disable the Cancel Invoice permission.
  4. Connect Zuora to Avalara by following these steps Set up Connection to Avalara
  5. Create your tax codes in Zuora by following the steps in this guide: Configure Avalara Tax Codes in Zuora Billing.
    Note: It is important that the value in the Avalara Tax Code field in Zuora Billing is identical to the one defined in Avalara. The Tax Code Name in Zuora can be the same as the one currently use with the connector, but this is not essential.
  6. Disable the Bill Run Completion email notification.
    Note: You no longer need to be notified when a bill run completes in order to manually trigger Avalara batch calls, as these will be performed automatically.
    1. Navigate to Extension Studio > Events & Notoficaitons in the left navigation menu.
    2. Locate the Completed Status notification defined on the Billing Run Completion event and click the Edit icon .
    3. Toggle off Active and click Save .