The following notes and limitations apply when using the Minimum Commitment feature:

• When setting up the commitment charges in Product Catalog:

  • Only recurring charges are supported. One-time charges cannot be used as commitment charges.

  • Billing Day cannot be set to Default to Customer Account , or a specific day in a month or week. This is to prevent a mis-match between billing and validity periods, which could make tracking difficult.

  • Billing Timing can only be In Arrears .

  • Billing Period and Validity Period of the recurring commitment charge must be set to the same length.

  • Credit Option is set to Consumption Based by default and cannot be changed.

  • List Price Base cannot be set to Week , as a week doesn't evenly multiply into most Billing Periods.

  • Deferred Revenue G/L account should be maintained the same for commitment charges and usage charges.

• When using Orders to create and manage minimum commitment subscriptions:

  • Cannot create a prepayment charge & a commitment charge

  • Cannot remove/cancel/change a commitment charge if validity period is not sub term

  • The Suspend and Resume actions are not supported.

  • Evergreen subscriptions are not supported.

  • If the commitment charge's validity period is set to Subscription Term , List Price Base must be Per Billing Period.

• For minimum commitment subscriptions: Subscription preview is not accurate as it doesn't contain the true-up information.