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Considerations

Guidelines for creating attributes and supported source objects for attribute mapping in Zuora.

  • When creating attributes, avoid using spaces, hyphens (-), dots (.), or special characters in the attribute name.

  • The following source objects are supported for attribute mapping:

    • Account

    • Contact (Bill To)

    • Contact (Sold To)

    • Subscription

    • Rate Plan

    • Payment

      The Usage object is supported only for tenants with Mediation enabled.

  • If pricing attributes are mapped to non-usage objects, the system will calculate the price during order creation.

  • For usage-based charges with rate cards that include Dynamic Pricing attributes mapped to fields in the Usage object:

    • The price is determined during Mediation processing, when usage events are passed through the Rating Operator.

    • To use such attributes, subscribe via Orders and use Zuora Mediation to load the usage data.