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Check post-installation Job Status

After the installation has completed, post-installation scripts automatically start. The following table contains those post-installation jobs and the version they are introduced in.

Note: If you are upgrading from a version higher than what is specified in the Introduced in Version column, you do not need to review the particular Apex job.
Post-installation Apex JobIntroduced in VersionComment
TermsAndConditionsMigration6.1See Terms and Conditions Migration.
QuoteRatePlanChargeMigration6.1
QuoteChargesSummaryMigration6.1
QuoteMigration6.1

Populates the two new fields introduced in 6.1:

  • zqu__Quote__c.zqu__Account__c
  • zqu__Quote__c.zqu__ProcessPayment__c
PopulateGuidedSellingFlows6.2
PopulateGuidedSellingFlowsMigration6.3
ZuoraQuotesUpgradeConversion6_516.52See Run Quote Charge Data Migration Job.
QuoteRatePlanChargeProductNameMigration7.4

Populates the Product Name and Rate Plan Name fields in the Quote Rate Plan Charge objects if the fields are empty.

See Quote Rate Plan Charge Product Name Migration.

  1. Navigate to Setup > Administration Setup > Monitoring > Apex Jobs and verify that the jobs have completed.
    The above post-installation jobs will be listed as ChainedJob in the Apex Jobs table.
  2. If ChainedJob failed, navigate to Setup > Administration Setup > Monitoring > Debug Logs to see detailed information of the failure or error.
  3. If you cannot find any helpful information in Debug Logs, contact Zuora Global Support for assistance.
  4. Follow the steps below when you fix the error manually:
    1. Click your username and select Developer Console.
    2. In Developer Console, navigate to Debug > Open Execute Anonymous Window.
    3. In the Enter Apex Code window, get the Apex job name from the table above, enter the following Apex, and click Execute:Database.executeBatch(new zqu.Apex_job_name());
      For example:Database.executeBatch(new zqu.QuoteRatePlanChargeProductNameMigration());
    4. Navigate to Setup > Administration Setup > Monitoring > Apex Jobs and verify that the specific job is running.