Dynamic Pricing with CRM-mapped attributes using DSL

Configure Dynamic Pricing in Zuora to integrate with Zuora CPQ, using CRM-mapped attributes and Domain-Specific Language (DSL) for real-time pricing adjustments.

You can configure Dynamic Pricing in Zuora to integrate with Zuora CPQ and calculate list prices based on data from Zuora objects such as Account, Subscription, or Rate Plan. This enables real-time, context-aware pricing. For example, adjusting prices according to a customer's industry (Vertical), company size, or service type.

To retrieve the appropriate pricing information during quoting, Zuora CPQ introduces a CRM Mapping field. This field is defined on the Context and Attributes page and uses a Domain-Specific Language (DSL) to map Zuora objects to their corresponding Salesforce objects. For more information, see Add a new attribute.

The goal of this configuration is to enable Zuora CPQ to automatically look up relevant data from Salesforce—whether the data originates in Salesforce or Zuora—and apply it to pricing logic during quote creation, eliminating the need for manual data entry.

Note:

When you use CRM-mapped attributes for Dynamic Pricing, create and save the attribute and its CRM Mapping field before you create the charge and Dynamic Pricing rate card.

If the charge and Dynamic Pricing rate card are created before the CRM Mapping is added to the attribute, the CRM Mapping is not recognized in Zuora CPQ during quoting. Updating the attribute mapping alone is not sufficient. You must recreate the charge and its Dynamic Pricing rate card after the CRM Mapping is saved.

To avoid this issue:

Create the attribute.
Configure and save the CRM Mapping field for the attribute.
Create a new charge and Dynamic Pricing rate card that references the attribute.

Supported Zuora Objects for pricing

CPQ supports price derivation from the CRM Mapping Field on the following Zuora objects.

Note: Zuora supports additional objects in the Context & Attribute definition, but these are not available during Quoting.


Zuora Object	Salesforce Object
Account	Zuora __CustomerAccount__c
Subscription	zqu__Quote__c

Domain-Specific Language Functions used in CRM Mapping field


Function	Description	Syntax
LOOKUP(sourceObject, whereIdField, returnField) sourceObject: The Salesforce object where the record is found. whereIdField: The Zuora CPQ field used as the lookup value into the sourceObject. returnField: The field from the sourceObject that will be returned as the attribute value	Fetches a field using an ID-based lookup.	LOOKUP(Account, zqu__Quote__c.zqu__Account__c, Vertical__c)
LOOKUPBY(sourceObject, sourceObjectField, whereIdField, returnField) sourceObject: The Salesforce object where the record is found. sourceObjectField: The field in the sourceObject that is matched with the whereIdField. whereIdField: The Zuora CPQ field used as the lookup value into the sourceObject. returnField: The field from the sourceObject whose value is returned as the attribute value	Fetches a field using a non-ID (for example, external ID) lookup.	LOOKUPBY(Zuora__CustomerAccount__c, Zuora__Zuora_Id__c, zqu__Quote__c.zqu__ZuoraAccountID__c, Vertical__c)
IF(condition, thenValue, elseValue) condition: A Salesforce Apex expression, within your DSL, that evaluates to true or false. thenValue: The expression that runs if the condition evaluates to true. This can include other DSL functions such as LOOKUP, LOOKUPID, or a nested IF. elseValue: fallback value.	Applies conditional logic.	IF(condition, valueIfTrue, valueIfFalse)

For use cases, see Dynamic Pricing - use cases.

For DSL function example, see Domain-Specific Language function examples.

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Dynamic Pricing with CRM-mapped attributes using DSL

Supported Zuora Objects for pricing

Domain-Specific Language Functions used in CRM Mapping field

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