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Remove a product

Learn how to remove a product from a quote.

You can remove a product from a quote, immediately or on a specific future date. To remove a product from a non-ramped subscription:

  1. In the product and rate plan selection area on the Quote Studio page, find the product you want to remove.
  2. If you want to remove this product from the in-flight quote, click clipboard_e58f1984ecb40777fa1cc7fdafbd2bae2.png
    on the right. The product is then removed from this quote.
  3. If you want to remove this product on a certain date:
    1. Click clipboard_e8e9c4d91baf4bb5d9f9c8b53f0bdbe90.png
      on the right. The Confirm Product Removal dialog opens.
    2. Specify the effective date on which the product will be removed.
    3. Click Confirm . A new item with the Removed status is then created, and the charge metrics are recalculated.
  4. Click Save or Submit at the top right of the Quote Studio page.