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Removed products feature behavior

This document describes how removed rate plans are applied in Quote Studio across different quote types.

The behavior of removed rate plans in Quote Studio depends on the quote type and timing of the removal.

Non-Ramp Amend/Renewal Quotes

  • Rate plans that are future-dated for removal are shown in the quote as long as at least one of their charges is still active.

  • After the removal effective date passes and all charges become inactive, the removed rate plan is no longer shown in the quote.

  • You can update charges (price or quantity) on a future-removed rate plan only up to the charge's effective end. Updates are not allowed after this date, and extending beyond the original removal date results in an error.

Ramp Amend/Renewal Quotes

A removed rate plan is shown in an interval only if at least one of its charges is active during that interval. If all charges are inactive (for example, the rate plan was removed before the interval start date), the rate plan is not shown for that interval.Within intervals where removed products are displayed, charges can be updated until their effective end date.

Example (ramp intervals)

  • Interval 1: 2026/01/01 – 2026/12/31

  • Interval 2: 2027/01/01 – 2027/12/31

  • Interval 3: 2028/01/01 – 2028/12/31

Rate Plan A:

  • Added on 2026/01/01

  • Charges:

    • Charge A1: 2026/01/01 → subscription end

    • Charge A2: 2026/07/01 → subscription end

Scenarios

  1. Removed on 2026/10/01 (Interval 1):

    • Shown in Interval 1

    • Not shown in Interval 2

    • Not shown in Interval 3

  2. Removed on 2027/03/01 (within Interval 2):

    • Shown in Interval 1

    • Shown in Interval 2 (partially active)

    • Not shown in Interval 3

Note: If you use Flexible Renewal to move the renewal start date earlier than the original removal date, the removed rate plan is visible again in the renewal quote (subject to the same active-period rules).