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Select Payment Method settings option

Learn how to configure the payment method settings in Zuora to define how new payment methods are processed and set as the default.

When the user clicks Send to Zuora to sync the quote and new payment method, Zuora processes the initial payment on the subscription using the new payment method. At that point, Zuora will treat the new payment method in one of three ways which you as an administrator) can define:

  • Set it as the default payment method, and enable auto-pay for the account.
  • Set it as the default payment method, but do not change the account's auto-pay.
  • Do not set it as the default payment method, and do not change the auto-pay setting. This setting gives you the option of using the new payment method for a single payment only. For existing accounts, future payments revert to the account's existing default payment method. For new accounts, no default payment method is set.
  1. On the Zuora Config tab, click Quote Configuration Setting.
  2. Click Edit Settings.
  3. In the Electronic Payment Method Processing Options section, click Electronic Payment Method Setting, select one of the settings from the drop-down list:
    • Set default, auto-pay
    • Set default, no auto-pay
    • Do not set default, no auto-pay, process payment only
  4. Click Save.

    Be sure to advise your users of the settings you have selected so that they can correctly predict and explain the billing and payment behavior for their customers.