Best practice for using Adyen Gateway Reconciliation
Learn best practices for processing chargeback events using Adyen Gateway Reconciliation with multiple merchant accounts and currencies.
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For chargeback events, Zuora only supports processing the events with the same payment and settlement currency. If you use only one settlement currency for one Adyen merchant account and need to have chargeback events processed in Adyen Gateway Reconciliation, the best practice is:
- Create multiple Adyen merchant accounts with different currencies specified.
- Configure multiple payment gateway instances with different Adyen account specified.
- Assign payment gateway instances to customer accounts in different currencies.
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Configure payment gateway instances in Zuora in correspondence with different Adyen accounts.