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Enabling gateway reconciliation in Zuora

Learn the necessary steps to enable gateway reconciliation in your Adyen gateway instance, including creating report user credentials and configuring time zone settings.

Before enabling gateway reconciliation in your Adyen gateway instance, complete the following tasks in your Adyen merchant account:

The following are tips to consider when configuring your Adyen Gateway with gateway reconciliation enabled:

  • For Zuora to perform gateway reconciliation with multiple merchant accounts, each merchant account must be subscribed to the report Payment Accounting Report in Adyen's backoffice.

  • If there are two instances of the same report with the same name, Zuora gateway reconciliation job might fail. Contact support@Adyen.com to remove the duplicate report.

Enable Gateway Reconciliation in Zuora

On the configuration page of your Adyen gateway instance, select Enable gateway reconciliation and enter Reconciliation Username and Password. For more information, see Set up and configure an Adyen Integration v2.0 instance .