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Overview of Amazon Pay gateway integration

The Amazon Pay gateway integration is being deprecated in December 2023. Users must switch to an alternative payment gateway before this date.

Note:

The Amazon Pay gateway integration and payment method option are being deprecated in December 2023. You can no longer enable the Amazon Pay gateway integration if it is disabled. If you are using this integration, please switch to an alternative payment gateway integration and payment method before December 2023.

Sign up as A Developer

Sign up as a developer to link your merchant account to Zuora seller account. This step is required to authorize Zuora to make delegated API requests to Amazon Pay on your behalf.

The following lists include the Zuora Developer IDs for each region that Zuora supports:

  • Zuora Amazon Pay Developer IDs:

    • US Seller Developer ID: 2058-5280-5905

    • UK Seller Developer ID: 1794-8997-9886

    • EU Seller Developer ID: 0230-4082-5466

    • Japan Seller Developer ID: 7595-2258-1807

  • Zuora Platform IDs:

    • US Platform ID: A33MDR0GNBPE8W

    • UK Platform ID: A28Y5WYBGGNWO7

    • EU Platform ID: A3TVLMHVE3W5O8

    • Japan Platform ID: A2IPQ7QYREP8F4

Handle authorization declines

In case of an authorization decline, please refer to the response from Zuora to check for the reason code.

  • If the reason code is InvalidPaymentMethod , re-render the Amazon Pay wallet widget and ask the buyer to choose another payment instrument. Please follow the synchronous declined handling in Prepare to handle declined authorizations for further instructions.

  • In case of a reason code other than InvalidPaymentMethod, please redirect the buyer back to the order review page, and ask them to choose a payment method other than Amazon Pay. It is recommended to log out from Amazon account as explained in Add a button widget .

Limitation

Amazon Pay gateway integration does not support non-referenced refunds.

Configure an Amazon Pay gateway instance