Prerequisites
Ensure Zuora EU or US Cloud Data Center outbound IP addresses are whitelisted in the Opayo Direct gateway for both Sandbox and Production environments to enable proper functionality.
The Opayo Direct gateway requires adding Zuora EU or US Cloud Data Center outbound IP addresses to the whitelist for each of your gateway merchant accounts, depending on which data center your tenant is located at. These Zuora IP addresses are used as part of a verification process for the Opayo Direct gateway to ensure that transactions are from a recognized source.
Therefore, before you start using this gateway on Zuora EU or US Cloud Data Center, you must add Zuora EU or US Cloud Data Center outbound IP addresses to the gateway's whitelist for both Zuora Sandbox and Production environments so that they can work properly. For more information about the Zuora EU or US Cloud Data Center outbound IP addresses, see Outbound IP Addresses Whitelisting .
To register IP addresses in Elavon Opayo Direct:
- Access the Opayo Direct merchant account through Sign in to MySagePay .
- Navigate to the merchant account and click the Settings tab.
- Click Valid IPs in the left navigation pane.
- Click Add in the lower right of the window, add the IP information, and complete the IP address registration.
See Enable payment gateway integrations for your tenant for instructions.