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Set up and configure a PayPal Adaptive Payments gateway instance

Set up and configure a PayPal Adaptive payments gateway instance by using the information in this article, including prerequisites, configuration procedure, descriptions of the configuration fields, and reference for testing the payment gateway.

Note: Any third-party calling the PayPal Adaptive Payments API on your behalf also requires PayPal approval to use advanced services. Zuora has obtained permission from PayPal to use these services on behalf of our merchants who are signed up for PayPal Adaptive Payments.
  • You (the merchant) must have a PayPal Business account set up.

  • Certain Adaptive Payments features (such as Pre-Approved Payments) are considered advanced services by PayPal; these services must be enabled by PayPal in your merchant account before you can use them.

  • The customer sending the payment to you and the receivers of the payment must also have a PayPal account of any type. The receivers of the payment must have a PayPal account in order for the funds to be deposited into their account.

  • Review the PayPal Adaptive Payments Developer Guide for an understanding of how Adaptive Payments works and how to integrate pre-approved payments with your e-Commerce website.

  • Enable the PayPal Adaptive payment gateway integration for your tenant. See Enable payment gateway integrations for your tenant for instructions.

Perform the following steps to set up and configure a PayPal Adaptive Payments gateway instance in Zuora:

  1. Click your username in the upper right and navigate to .
  2. On the tab, select PayPal(Adaptive Payments) from the drop-down list.
  3. ClickCreate Gateway.
  4. On the gateway settings page, specify values for the configuration fields. See Configuration fields section for more information on the fields. Note that all the configuration fields do not support the vertical line character "|". For password fields, if your gateway assigns a password containing this character, Zuora will display a validation error. To resolve this issue, contact your gateway provider to request a new password without the unsupported character.
  5. Click Save Gateway Information .