Set up and configure a PayPal Complete Payments gateway instance
Learn how to set up and configure a PayPal Complete Payments gateway instance in Zuora, including onboarding with PayPal and enabling the payment gateway integration.
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Before processing payments with Zuora, you must onboard with PayPal's new Complete Payments to establish a Business type of merchant account and include your primary email address in your PayPal merchant account. The ID associated with that merchant account is required to transact through Zuora. Note that the ID must belong to a PayPal Business account. Personal account types will cause failed transactions.
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For customers who want to process payments with PayPal in Australia, please contact your PayPal representative about any required agreements with PayPal Australia. Zuora is not an agent or representative of PayPal or PayPal Australia. Any contacts or required contracts must be handled through PayPal Australia.
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Enable the PayPal Complete Payments payment gateway integration for your tenant. See Enable payment gateway integrationsNo Content found for /db/organizations/zuora/repositories/prod-sitemap/content/documents/external_publications/payments/Managing_Payment_Gateways/Set_up_PG/enable_payment_gateway_integrations_for_your_tenant.dita for your tenant for instructions.
Perform the following steps to set up and configure a PayPal Complete Payments gateway instance in Zuora:
- Click your username in the upper right and navigate to Settings>Payments > Setup Payment Gateway .
- On the Configure Gateway Instance tab, select PayPal Complete Payments from the Gateway Type drop-down list.
- Click Create Gateway .
- On the gateway settings page, specify values for the configuration fields. See Configuration fields section for more information on the fields. Note that all the configuration fields do not support the vertical line character "|". For password fields, if your gateway assigns a password containing this character, Zuora will display a validation error. To resolve this issue, contact your gateway provider to request a new password without the unsupported character.
- Click Save Gateway Information.